Property Management

The Sitehawk Advantage

Sitehawk has achieved many successes for its clients in its nearly 30 year history and has earned the reputation of being a premier brokerage and management firm whose services create value for our clients. Based on our unparalleled commitment to our clients and our blueprint for success, we outwork the competition to produce results. A few of Sitehawk’s Property Management services include (but are not limited to) the following:

  • Establish periodic property inspections and visit the tenants in each project to understand each tenant’s  business, unique challenges and to help provide solutions
  • Provide comprehensive monthly progress and accounting reports primarily using Yardi Voyager software 
(or other software if our client prefers)
  • Establish a list of preferred service vendors in order to obtain cost effective bids for services from quality vendors
  • Review operating, tax and insurance expenses to explore any and every way to reduce operating expenses
  • Meet regularly with leasing team to help refine tenant mix, increase occupancy and overall traffic to the property
  • Focus on timely rent collections, reimbursements and reconciliations

 

Asset Management Services

Sitehawk Property Management’s mission is to achieve and sustain  maximum economic performance for each asset we manage. The Sitehawk Property Management team works diligently to achieve primary goals:

  • Increasing occupancy of each asset
  • Minimizing operating expenses
  • Maximizing the income of each asset
  • Frequently communicate with ownership, leasing team and tenants
  • Understanding the owner’s objectives and executing a plan to exceed expectations

 

Standard Scope of Services:

  • Monthly financial and operations reporting
  • Annual budgeting and monthly variance reporting
  • Capital project budgeting
  • Tenant reconciliations
  • Estimated expense billings
  • Service Contract negotiations
  • Service Contract supervision and expectation reviews
  • Service Contract billing review and approval
  • Identification of preferred vendor list specific to each asset
  • Tenant contact and regular visitations
  • Tenant signage review, approval and coordination
  • Ownership interaction
  • Routine site inspections
  • Common area utility evaluations
  • Service call tracking and follow-up
  • Collection and tracking of tenant insurance certificates
  • Collection and tracking of vendor insurance certificates
  • Collection and tracking of tenant preventative maintenance contracts
  • Coordination of tenant grand opening events
  • Warranty tracking and annual inspections
  • Local market interaction
  • Interaction with leasing team
  • Emergency call services
  • Previous year CAM, tax and insurance reconciliation
  • Track and maintain tenant sales/percentage rent (if applicable)
  • Accounts receivable and tenant invoicing
  • Full accounts payable (to include coding, check preparation and checkbook balancing)
  • Income statement, balance sheet, cash flow and budget variance reporting (Yardi software package)

 

Accounting Services:

  • Cash Management – Monthly bank reconciliations, monitoring checking account activity
  • Billing of tenants rent & CAMIT by sending monthly invoice statements
  • Tracking and posting receipts, rents & CAMIT payments from tenants
  • Accounts payable services – bill paying and monitoring payables
  • Reviewing General Ledger postings for proper booking of transactions
  • Monthly financial statement preparation
  • Preparation of annual budget and monthly variance analysis
  • Interact with financial institutions
  • Interact with insurance agents and providers on certificates
  • Obtaining W-9 from vendors
  • Run supplemental reports upon request by ownership
  • Sales report tracking/percentage rent, billing and collections

 

Other Services Available:

  • Property tax review and appeals
  • Insurance procurement and review
  • Site assessments
  • Development interaction
  • Construction management services
  • Distressed property review and assessments
  • Tenant business consultations and work out programs
  • Lease renewals and expansions
  • Lease preparation and amendments
  • Lease abstracting services
  • Association management and interaction
  • Process draw requests